01
Managed IT & Helpdesk
Unlimited remote support from engineers who know your environment, plus the proactive maintenance that stops tickets before they start.
Get support that picks up
NOC online · 24/7/365
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One team behind every endpoint, server, inbox, login, cloud app and backup.
Moja Ops is the always-on IT team for growing businesses. We monitor, secure and support every device, user and cloud app, around the clock, for clients across the USA, Canada, Europe, Australia and Asia.
- 24/7/365 monitoring
- Follow-the-sun helpdesk
- Security in every plan
Devices healthy
248/250
Threats blocked · 24h
37▲ live
Patch compliance
98.6%
Network uptime · 90 days99.98%
Activityauto-remediation on
Fluent in the platforms your business already runs on
- Microsoft 365
- Azure
- Entra ID
- Intune
- AWS
- Google Workspace
- Cisco Meraki
- Fortinet
- SentinelOne
- Veeam
- Ubiquiti
- Okta
- VMware
- Datto
// Services
Everything IT. Handled by one team.
From the help desk to the firewall to the boardroom roadmap, one team owns your IT end to end, so nothing falls between vendors.
02
Cybersecurity & 24/7 SOC
Layered defenses watched around the clock: endpoint detection and response, email security, identity protection and active threat hunting.
Check your exposure
03
Cloud & Microsoft 365
Migrations, licensing and day-to-day management across Microsoft 365, Azure, AWS and Google Workspace.
04
Network & Infrastructure
Firewalls, SD-WAN, Wi-Fi and servers, designed, monitored and patched as one system.
05
Backup & Disaster Recovery
Immutable, off-site backups with restore tests on a schedule, because a backup you haven't restored is a guess.
06
Compliance & Governance
Controls, evidence and reporting that keep audits calm, wherever your customers are.
- GDPR
- HIPAA
- PIPEDA
- SOC 2
- ISO 27001
- Essential Eight
07
vCIO & IT Strategy
A technology roadmap tied to your business goals, with quarterly reviews, budget forecasts and honest advice on what not to buy.
08
Devices & Lifecycle
Laptops ordered, enrolled, secured and shipped ready to work, then wiped and retired properly when their time comes.
Our mark is one unbroken line.
M and O. Moja and Ops. One.
// Why Moja
mo·jaSwahili · numeralone.
One partner. One layer. Total accountability.
Every business is a stack: people, devices, networks, cloud and data. Moja Ops is the first layer under all of it. One team owns your IT end to end, so there's no finger-pointing between vendors and no ticket ping-pong.
A named team, not a queue
Engineers who know your environment and your people by name.
Proactive by design
Monitoring and automation catch issues before they become outages.
Security in every layer
Core security controls come standard, never as an upsell.
Plain-English reporting
Monthly reports and quarterly reviews that show what we did and why.
- Years delivering managed IT
- 0+
- Monitoring & response
- 0/7
- Regions served
- 0
- Critical-incident response target
- <0min
// The Layer One method
We build your IT from the foundation up.
Five layers, built in order. Each one makes the next one stronger, and you can see the whole stack at any time.
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01 · Visibility
Assess everything
We audit every device, account, license and risk in your environment, then hand you a plain-English report and a prioritized roadmap.
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02 · Stability
Stabilize the foundation
Documentation, standard builds, automated patching and verified backups, rolled out across every endpoint without disrupting your team.
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03 · Security
Lock it down
EDR, email security, MFA and conditional access, plus training that turns your staff into a first line of defense.
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04 · Support
Operate around the clock
24/7 monitoring and a follow-the-sun helpdesk. Many issues are fixed before anyone on your team notices them.
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05 · Strategy
Evolve with you
Quarterly business reviews and a vCIO roadmap that ties technology spend to where your business is going next.
// Global coverage
Follow-the-sun support, wherever your team works.
Clients in five regions, one standard of service. Whether it's 9 a.m. in Toronto or 2 a.m. in Sydney, someone at Moja Ops is on shift.
Drag to spin
// 60-second risk check
How exposed is your business right now?
Six questions an auditor asks first. Answer honestly: your score updates as you go, and nothing leaves your browser.
// Engagement models
Pick the partnership you actually need.
Flat, predictable per-user pricing, scoped after a free assessment. No surprise invoices.
What do you need most?
Co-Managed IT
Extra depth, tooling and after-hours cover for your in-house IT team.
Best for teams with 1–5 IT staff
- Enterprise RMM & PSA tooling
- L2/L3 escalation engineering
- After-hours & weekend monitoring
- Project & migration support
- Shared documentation & runbooks
Fully Managed IT
Your complete IT department, without the headcount.
Best for 10–500 employees without in-house IT
- Unlimited remote helpdesk
- 24/7 monitoring & automated patching
- EDR, email security & MFA
- Microsoft 365 / Google Workspace management
- Backups with scheduled restore tests
- vCIO & quarterly business reviews
Managed Security
SOC-backed protection for regulated and high-risk businesses.
Best for finance, healthcare, legal & SaaS
- 24/7 MDR & SOC monitoring
- SIEM with long-term log retention
- Vulnerability scanning & management
- Compliance reporting (GDPR, HIPAA, SOC 2)
- Phishing simulation & training
- Incident response retainer
// Client voices
Teams sleep better with Moja Ops.
“Tickets get picked up in minutes now, and half the issues are fixed before anyone notices.”
Operations DirectorLogistics · CA“They moved our whole company to Microsoft 365 over a weekend. On Monday nobody even asked what changed.”
Managing PartnerAccounting · US“Audit season used to mean weeks of panic. Now the evidence is already documented and waiting.”
Head of FinanceE-commerce · DE
“One team owns everything: network, laptops, security. The finger-pointing just stopped.”
CEOArchitecture · AU“Their SOC caught a compromised account at 3 a.m. our time and had it contained before we woke up.”
IT ManagerManufacturing · SG“We kept our two-person IT team and put Moja Ops behind them. Best of both worlds.”
CTOSaaS · US
// FAQ
Questions, answered.
The things growing businesses ask us before they switch providers.
Talk to an engineer, not a salesperson
Bring your toughest IT question to a 30-minute call. No pitch deck.
Book a callWe become your IT department, or extend the one you already have. That means monitoring and maintaining your devices, servers, network and cloud apps, securing them against threats, supporting your people when something breaks, and planning what comes next, all for a predictable monthly fee.
Yes. We're based in the USA and support clients across Canada, Europe, Australia and parts of Asia. Our follow-the-sun model keeps engineers available during your business hours, and we work within regional requirements such as GDPR, PIPEDA and the Australian Privacy Act.
Critical incidents are triaged within 15 minutes, 24/7/365. Every agreement includes written response and resolution targets for each priority level, and you'll see them tracked in your monthly report.
Absolutely. Our co-managed model gives your team enterprise tooling, escalation engineers and after-hours coverage, while they stay in charge of the day-to-day.
It depends on your size and complexity, and we scope it precisely during the free assessment. Onboarding runs in planned phases, so your team keeps working the whole time.
Flat, per-user monthly pricing that covers support, monitoring and security tooling. Projects such as migrations are quoted up front, so there are no surprise invoices.
A 30-minute discovery call, followed by a non-invasive review of your environment. You get a written report of risks and quick wins that's yours to keep, whether or not you work with us.
// Free IT assessment
Let's build your Layer One.
Tell us a little about your business, and an engineer will get back to you within one business day.
- 01Discovery call30 minutes on your goals and pain points.
- 02Environment reviewA non-invasive look at devices, accounts and security posture.
- 03Your roadmapA written report with risks, quick wins and a fixed quote.